
What I do
I produce impactful, qual-forward research.
I’m a mixed-methods researcher with a deep love of qualitative methods from interviews to co-design. In my most recent role at BrainPOP (an edtech SaaS company), my end-to-end research with students and teachers shipped many popular features over the years — most recently an overhaul to our assessment engine, which led to a 42% increase in student engagement.
I lead happy, productive teams.
As Associate Director of User Research at BrainPOP, I consistently scored 100% on engagement metrics related to people management and psychological safety on my team. I love mentoring researchers and product folks who want to get involved in research.
I scale research practice with ops.
Enablement is the name of the game. I put contacts and insights at people’s fingertips through thoughtfully built systems. In my last role, I scoped and launched our first research knowledge management system, which became a go-to resource for over 80% of the company including executive leadership.
I embrace ambiguity and complexity.
With a career that began in startups, I’ve consistently built products, teams, and practices from 0-1. And I’ve done a lot of jobs within and beyond the scope of my job description. In past lives, I’ve worked as a teacher, writer, content strategist, translator, customer support person, and more… and I bring all of these lenses to my work. In addition to founding UX research practices, I’ve helped companies establish UX content design practice, outline effective content strategies, craft impactful workshops and curriculum for students of all ages (including adults!).
👀 Portfolio available upon request.
How I Can Help
For Companies Seeking a UX Leader on a Fractional or Full-time Basis
I’m here to contribute in any of the following capacities:
Senior/Lead UX Researcher
UX Research Manager
UX Research Operations Leadership
UX Writing or UX Content Design Leadership
Supporting the establishment of UX Research, Writing, or Content Design practice
📥 Download my Resume/CV to learn more about my experience.
For Teams Needing UX Expertise on a Project Basis
I would love to learn more about your needs and the problems you are aching to solve (or explore). I can help with:
User Research Sprints (quick usability testing)
Foundational Research (personas, journey maps, etc.)
Research Operations Strategy
Heuristic Evaluations and Guidance
Content Strategy and Writing
💬 Message me on LinkedIn if you want to chat.