What I do

I produce impactful qualitative research.

Numbers give you traces. People tell a story. My best work turns those traces into stories worth acting on.

Today, as a Senior UX Researcher at Adobe, I study students’ creative pathways and the learning moments within them through contextual inquiry.

In my previous role as the Associate Director of UX Research at BrainPOP, my ethnographic and participatory research with students and teachers contributed to shipping many popular features over the years. Aligning our understanding of usage data with observations of authentic classroom practice produced experiences that directly contributed to a 42% increase in student engagement.

I lead happy, productive teams.

As Associate Director of User Research at BrainPOP, I consistently scored 100% on engagement metrics related to people management and psychological safety on my team. I love mentoring researchers and product folks who want to get involved in research.

I scale research practice with ops.

Enablement is the name of the game. I put contacts and insights at people’s fingertips through thoughtfully built systems. In my last role, I scoped and launched our first research knowledge management system, which became a go-to resource for over 80% of the company including executive leadership.

I embrace ambiguity and complexity.

With a career that began in startups, I’ve consistently built products, teams, and practices from 0-1. And I’ve done a lot of jobs within and beyond the scope of my job description. In past lives, I’ve worked as a teacher, writer, content strategist, translator, customer support person, and more… and I bring all of these lenses to my work. In addition to founding UX research practices, I’ve helped companies establish UX content design practice, outline effective content strategies, craft impactful workshops and curriculum for students of all ages (including adults!).

👀 Portfolio available upon request.

How I Can Help

For Teams Seeking UX Support on a Project Basis

I would love to learn more about your needs and the problems you are aching to solve (or explore). I can help with:

• User Research Sprints in which I help you answer one contained question in a 1-2 week timebox.

• Foundational Research in which I help you define user problems before you start building.

• Research Operations Strategy in which I help teams without a dedicated researcher build repeatable, sustainable practices like interview guides, synthesis templates, a simple repository.

💬 Message me on LinkedIn if you want to chat.

For Companies Seeking a UX Leader on a Fractional or Full-time Basis

I’m here to contribute in any of the following capacities:

• Senior/Lead UX Researcher

• UX Research Manager

• UX Research Operations Leadership

• Supporting the establishment of UX Research, Writing, or Content Design practice

📥 Download my Resume/CV to learn more about my experience.